What types of custom cakes do you offer? We specialize in a wide range of custom cakes, including birthday cakes, wedding cakes, themed cakes, and more. Our skilled bakers can create virtually any design you have in mind.
How do I place an order for a custom cake? You can place an order by visiting our bakery in person, giving us a call, or placing an order through our website. We recommend placing your order well in advance to ensure availability, especially for special occasions.
Can I choose the flavor and filling of my custom cake? Absolutely! We offer a variety of delicious cake flavors and fillings. During the ordering process, you can specify your preferred flavor combination. If you have any dietary restrictions or special requests, please let us know, and we'll do our best to accommodate them.
Do you accommodate dietary restrictions or allergies? Yes, we understand the importance of catering to different dietary needs. We offer options for gluten-free, dairy-free, and egg-free cakes (vegan cakes). Please inform us of any allergies or dietary restrictions when placing your order.
How much in advance should I place my custom cake order? To ensure we can create the perfect custom cake for your event, we recommend placing your order at least 1-2 weeks in advance. For weddings and large events, it's advisable to order several months ahead.
I need a cake today, can I get one custom made? Yes and no. On our busiest months: March, April, May, September, October, November and December and weekends, we may not have the availability to squeeze you in for day-of custom cakes. HOWEVER, do not hesitate to call us anyway because sometimes the starts just align for both of us. Late fees may apply. We offer ready to go cakes everyday in multiple designs and flavors.
Can I provide my own design for the custom cake? Absolutely! We welcome your creative ideas and designs. Feel free to bring in pictures, sketches, or any inspiration you have, and we'll work with you to bring your vision to life.
Can I request a custom design for my cake? Absolutely! We specialize in Chef's choice where our artists are allowed to apply creative freedom based on 3 parameters. Share your ideas, themes, and preferences with us, and we'll work together to bring your vision to life. Sketches are not made for this type of order as we allow our decorators to get creative while decorating.
What sizes do your custom cakes come in? Our custom cakes are available in various sizes to suit your needs, from small and intimate cakes to large celebration cakes. The size can be customized based on the number of servings you require.
Do you deliver custom cakes? Yes, we offer delivery services for custom cakes. Delivery fees are charged by the mile and arrangements can be discussed during the ordering process. We recommend our guests do deliveries when their cakes are 3 or more tiers tall, or in the hot months. Our freezer van will make sure your cake gets to the destination safe. A set up fee may be added for the more delicate designs.
What is your cancellation policy? We do not allow for cancellations. Cakes can be moved to a different occasion or be used as credit towards other bakery items in a 6 month span.
How should I store my custom cake? We provide guidance on proper cake storage upon pickup or delivery. Refrigeration is recommended for certain cake types. Take it out of refrigeration 1 hour prior to serving. Keep it below 72F for a longer period in room temperature.
Can I order a sample or tasting before placing a custom cake order? Certainly! We offer cake tastings for custom orders at $45 and tax. Our tastings last approximately 30 minutes and accommodates for 2 people.. Contact us to schedule a tasting session and discuss your flavor preferences.
How are your custom cakes priced? Pricing depends on factors such as booking quantity, size, design complexity, and special requests. We provide personalized quotes based on your specific requirements. Feel free to reach out for a detailed quote.
What are your methods of payment? We accept cash and credit cards in store, and credit cards over the phone. We require full payment upon order; we do not accept deposits.
Can I make changes to my order after it's been placed? We understand that plans may change. While we try to accommodate changes, it's best to finalize your order details upfront. Last-minute changes may be subject to additional charges.
Do you offer cake stands or other decorative accessories for rent? Not at the moment, however we can recommend companies that offer a variety of rentals.